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Schedulosity |
Schedulosity · Last Updated: September 13, 2026
Last Updated: September 13, 2026
These Terms of Use ("Terms") constitute a legally binding agreement between you ("you" or "your") and Strongwork LLC ("Strongwork," "we," "us," or "our"), governing your access to and use of the Schedulosity platform, website, and related services (collectively, the "Platform"). Schedulosity is a workforce scheduling and management software product developed and operated by Strongwork.
By creating an account, clicking "I Agree," accessing the Platform, or otherwise using any part of the Platform, you represent that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you are using the Platform on behalf of an organization or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms, and "you" and "your" refer to that entity.
If you do not agree to these Terms, you must not access or use the Platform.
If you enter into a Client Subscription Agreement, Order Form, or other written agreement with Strongwork for an organization account, that agreement controls to the extent it conflicts with these Terms. These Terms otherwise apply to individual access to the Platform.
Strongwork provides a cloud-based software-as-a-service platform for event staff scheduling and workforce management. Features available through the Platform include, subject to the subscription Plan selected:
The preceding list is illustrative, not a commitment that every feature is available to every user or Plan. Feature availability is subject to change. Strongwork reserves the right to add, modify, or remove features at any time with reasonable notice where reasonably practicable.
To access the Platform's paid features, you must register for an account. You agree to:
(a) provide accurate, current, and complete information during the registration process and maintain the accuracy of such information;
(b) maintain the security and confidentiality of your account credentials and not share your login information with any unauthorized person;
(c) notify Strongwork promptly at contact@schedulosity.com if you suspect any unauthorized access to or use of your account;
(d) be responsible for all activities that occur under your account, including activities of Authorized Users you have granted access; and
(e) not create more than one account for the same organization without Strongwork's written permission.
You must be at least eighteen (18) years of age to create or use an account. An organization must not authorize a person under 18 to use an account. An organization may submit limited information about a person who is not an account holder, such as a competitor's name and competition details, only where it has the right to do so and provides any required notices or permissions. Strongwork reserves the right to refuse registration, suspend, or terminate accounts at its discretion.
Strongwork retains personal information for as long as reasonably necessary to provide the Platform, fulfill the purposes described in the Privacy Policy, and satisfy applicable legal and contractual obligations. Retention periods depend on the information and its purpose. Strongwork deletes or deidentifies information when it is no longer needed, subject to applicable exceptions and preservation requirements. Closing an account or ending a subscription does not, by itself, establish a fixed retention or deletion period for all records.
You should export records you need while authorized access is available and before closing your account. After closure, you may contact contact@schedulosity.com about information still retained. Additional export or recovery assistance depends on records remaining available, except where assistance or access is required by law or a binding agreement. Any access Strongwork provides after closure is limited to authorized export, return, or privacy-request purposes and does not renew your subscription or reinstate general use rights.
Retention and deletion of organization-managed records are subject to lawful instructions and applicable processing agreements. Closing an individual's account does not automatically require erasure of records an organization is legally entitled or required to retain. These Terms do not authorize indefinite retention, restrict statutory privacy rights, or excuse compliance with a binding return or deletion obligation. See the Privacy Policy for retention criteria and privacy-request methods. Where an applicable Client Subscription Agreement or data processing agreement imposes specific requirements, those requirements control the relevant processing.
An organization that uses the Platform to manage staff, applicants, contractors, guests, competitors, or other people is responsible for its decisions about access, assignments, compensation, work conditions, recruitment, messaging, monitoring, and the information it submits. The Platform is administrative software. Strongwork is not an employer, staffing agency, payroll provider, hiring decision-maker, medical provider, or party to any employment, contractor, competition, or other relationship between an organization and another person.
An organization must establish any required legal basis; provide required notices; obtain and maintain required permissions; and comply with applicable employment, labor, wage-and-hour, tax, privacy, messaging, and recordkeeping obligations. This includes any use of SMS, optional location-sharing, recruitment, or payment-related functionality. Platform reports, scheduling suggestions, and presence signals are not legal, tax, payroll, employment, or safety advice and do not replace the organization's independent review.
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You agree that you will not, and will not permit others to:
Strongwork reserves the right to investigate violations and may suspend or terminate your account and take legal action if warranted.
Where an AI-assisted writing feature is available, you may use it only with information you are authorized to provide. You remain responsible for the information submitted, the generated output, and every decision or communication based on it. Generated content may be inaccurate, incomplete, or unsuitable for a particular purpose; review it before use. The feature assists with drafting and does not make employment, recruitment, medical, legal, safety, or other high-impact decisions.
The Platform, including all software, algorithms, databases, interfaces, designs, text, graphics, logos, and other content comprising the Platform, is owned by Strongwork and is protected by applicable copyright, trademark, patent, trade secret, and other Intellectual Property Rights laws. Strongwork grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely as permitted by these Terms and your subscription Plan.
Except for the limited license expressly granted herein, no other rights are granted to you. You agree not to remove, obscure, or alter any proprietary rights notices affixed to or contained within the Platform.
"Schedulosity," the Schedulosity logo, and related marks are trademarks or service marks of Strongwork LLC, used in connection with the Schedulosity platform. You may not use these marks without Strongwork's prior written permission.
As between you and Strongwork, you retain the rights you have in Your Data. You grant Strongwork a non-exclusive, worldwide, royalty-free right to host, copy, process, transmit, display, and use Your Data only as necessary to provide, secure, support, and maintain the Platform; comply with law; and enforce these Terms and applicable agreements. Any product improvement use of organization-managed personal information remains subject to the Privacy Policy and applicable agreements. This license does not authorize Strongwork to sell Your Data or use organization-managed personal information for unrelated advertising.
Strongwork may offer free and paid Plans with different features, user limits, and support. The Plan, billing frequency, Fees, included features, taxes, renewal terms, and any promotional terms shown in the applicable checkout, Order Form, or current pricing page control the subscription. All Fees are quoted in United States Dollars (USD) unless stated otherwise and are exclusive of applicable taxes.
By subscribing to a paid Plan, you authorize Strongwork to charge your payment method on file for the applicable Fees in advance at the commencement of each billing cycle. Annual subscriptions are billed for the full year in advance. Subscriptions automatically renew unless cancelled pursuant to these Terms.
For first-time paid subscribers, if you are not satisfied with the Platform for any reason, you may request a full refund of all Fees paid within ninety (90) calendar days of your initial subscription by contacting contact@schedulosity.com. After the ninety-day period, Fees are non-refundable except as required by applicable law.
Overdue amounts accrue interest at one and one-half percent (1.5%) per month. Strongwork may suspend your access to the Platform if payment is fifteen (15) or more days past due.
Strongwork reserves the right to modify its pricing with at least thirty (30) days' advance notice. Continued use of the Platform after a price change takes effect constitutes acceptance of the new pricing.
The Platform includes features that enable you to send SMS text messages to your staff and other recipients. By using SMS features, you acknowledge and agree that:
(a) You are solely responsible for obtaining all legally required prior express written consents from SMS recipients in compliance with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, applicable FCC regulations, and all other applicable federal and state laws governing electronic communications and text messaging.
(b) You will maintain records of all consents obtained and will promptly honor opt-out requests from recipients.
(c) Strongwork provides the technical means to transmit messages. You control the recipients, purpose, content, timing, and legal basis for messages sent through your account and are responsible for complying with the TCPA and related laws.
(d) You will indemnify, defend, and hold harmless Strongwork from any claims, penalties, fines, damages, or other liabilities arising from your use of SMS features, including any alleged TCPA violations.
(e) Standard carrier messaging rates may apply to recipients of SMS messages sent through the Platform.
THE PLATFORM, INCLUDING ALL CONTENT, FEATURES, AND FUNCTIONALITY, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STRONGWORK DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. STRONGWORK DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. STRONGWORK DOES NOT WARRANT THAT THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS OR THAT ANY DEFECTS WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM STRONGWORK OR THROUGH THE PLATFORM, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STRONGWORK, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, OR COST OF SUBSTITUTE GOODS OR SERVICES, REGARDLESS OF THE CAUSE OF ACTION AND WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF STRONGWORK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
STRONGWORK'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO STRONGWORK IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION FIRST AROSE, REGARDLESS OF WHEN YOU DISCOVERED OR SHOULD HAVE DISCOVERED THE CLAIM. ANY CLAIM NOT FILED WITHIN THIS PERIOD IS PERMANENTLY BARRED. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON THE TIME WITHIN WHICH A CLAIM MUST BE FILED, SO THIS PROVISION MAY NOT APPLY TO YOU.
Strongwork reserves the right to:
(a) modify, suspend, or discontinue the Platform or any portion thereof at any time, with or without notice, for any reason including maintenance, upgrades, or business decisions;
(b) refuse service, suspend, or terminate any account that violates these Terms or for any other reason at Strongwork's sole discretion;
(c) access, preserve, and disclose any information associated with your account as required by law or in good faith to protect the rights, property, or safety of Strongwork, its users, or the public;
(d) monitor use of the Platform to ensure compliance with these Terms; and
(e) modify these Terms in accordance with Section 17.
You agree to defend, indemnify, and hold harmless Strongwork and its officers, directors, employees, agents, successors, and assigns from and against any claims, actions, demands, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
(a) your access to or use of the Platform;
(b) your violation of these Terms or any applicable law or regulation;
(c) your Content or data, including any allegation that it infringes any third-party rights;
(d) your failure to obtain required consents for SMS communications or other data processing activities; or
(e) the negligence, willful misconduct, or fraud of you or your Authorized Users.
Strongwork reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with Strongwork's defense of such claims.
The Platform may contain links to third-party websites, services, or resources that are not owned or controlled by Strongwork. Such links are provided for convenience only and do not constitute an endorsement by Strongwork of the content, products, services, or practices of those third parties. Strongwork has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
These Terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of laws principles.
Before initiating any formal legal proceeding, you agree to first attempt to resolve any dispute with Strongwork through good-faith informal negotiation for a period of thirty (30) days following written notice of the dispute.
If informal resolution fails, any and all disputes, claims, or controversies arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in Clark County, Nevada, under the AAA's Commercial Arbitration Rules or, where applicable, its Consumer Arbitration Rules. You and Strongwork agree to bring claims against each other only on an individual basis and not as a plaintiff or class member in any class or representative proceeding, to the extent permitted by applicable law.
Notwithstanding the foregoing, either party may seek emergency injunctive relief in a court of competent jurisdiction to protect Intellectual Property Rights or prevent irreparable harm.
Government Entity Carve-Out: If you are a governmental entity legally prohibited from participating in private binding arbitration, the arbitration and class action waiver provisions above do not apply to you. Any disputes involving governmental entities will be resolved in state or federal courts located in Clark County, Nevada.
Strongwork will use commercially reasonable efforts to make the Platform available but does not guarantee any specific level of uptime or availability. The Platform may be temporarily unavailable due to scheduled maintenance, emergency maintenance, or circumstances beyond Strongwork's reasonable control. Strongwork is not liable for any loss or damage resulting from Platform downtime or service interruptions.
In the event of a security incident affecting your personal information, Strongwork will notify affected users as required by applicable law, including applicable state and federal data breach notification laws.
Neither party shall be liable to the other for any delay or failure to perform its obligations under these Terms (other than payment obligations) to the extent such delay or failure is caused by circumstances beyond the affected party's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, pandemics, epidemics, government actions, power outages, or internet or telecommunications failures. The affected party shall promptly notify the other party of the circumstances causing the delay and shall use commercially reasonable efforts to resume performance as soon as reasonably practicable.
These Terms, together with Strongwork's Privacy Policy and any applicable Order Form or applicable Client Subscription Agreement, constitute the entire agreement between you and Strongwork with respect to the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties regarding the subject matter herein. Strongwork may update these Terms at any time by posting revised Terms to the Platform or by notifying you via email. Continued use of the Platform following notice of changes constitutes your acceptance of the revised Terms, to the extent permitted by applicable law. Changes to retention, export, return, or deletion provisions apply prospectively after any required notice and valid acceptance. Publishing a revised document does not, by itself, retroactively remove an enforceable obligation, accrued right, or applicable statutory protection.
No waiver by Strongwork of any term or condition of these Terms shall be deemed a continuing waiver of such term or condition, nor shall it constitute a waiver of any other term or condition. No failure or delay by Strongwork in exercising any right under these Terms shall constitute a waiver of such right.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
By creating an account and using the Platform, you consent to receive electronic communications from Strongwork, including by email and through notices posted on the Platform. You agree that any agreements, notices, disclosures, and other communications that Strongwork provides to you electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by applicable law.
You may send legal notices to Strongwork at:
Strongwork LLC 9205 West Russell Road, Suite 240 Las Vegas, NV 89148 Email: contact@schedulosity.com
You may not assign, transfer, delegate, or sublicense your rights or obligations under these Terms without Strongwork's prior written consent. Any attempted assignment without such consent is null and void. Strongwork may freely assign these Terms in connection with a merger, acquisition, or sale of assets, upon notice to you.
You and Strongwork are independent contractors. Nothing in these Terms creates or implies any partnership, joint venture, agency, franchise, or employment relationship between you and Strongwork. Neither party has authority to bind the other or to incur obligations on the other's behalf.
Strongwork reserves the right, but not the obligation, to monitor activity on the Platform to ensure compliance with these Terms and applicable law. Strongwork may investigate any reported violation and take appropriate action, including removing content, suspending accounts, or contacting law enforcement.
If you have questions about these Terms or the Platform, please contact us:
Strongwork LLC 9205 West Russell Road, Suite 240 Las Vegas, NV 89148 Email: contact@schedulosity.com
"Account" means a registered user account created on the Platform that enables access to Platform features.
"Admin User" means an Authorized User who has been granted administrative permissions within Client's account, including the ability to manage other Authorized Users, create events, and configure account settings.
"Authorized Users" means individuals authorized by you to access and use the Platform under your account, including Admin Users and staff members granted access through the Platform.
"Content" means all data, information, text, images, files, messages, and other materials submitted, uploaded, posted, or transmitted through the Platform by you or your Authorized Users.
"Intellectual Property Rights" means all patents, copyrights, trademarks, service marks, trade secrets, database rights, moral rights, rights of publicity, and all other intellectual property or proprietary rights recognized under applicable law, whether registered or unregistered.
"Platform" means the Schedulosity web-based application, associated iOS and Android mobile applications, APIs, and all related services, features, and functionality provided by Strongwork.
"Privacy Policy" means Strongwork's Privacy Policy, available at https://schedulosity.com/privacy and incorporated into these Terms by reference, as updated from time to time.
"Your Data" means all data and information you or your Authorized Users submit to or through the Platform, including staff records, event data, scheduling data, and contact information.
"You" / "your" means the individual or legal entity accessing or using the Platform, and where applicable, the organization on whose behalf that individual is acting.
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