/* ===== /support — public support page (sp_ classes) ===== */
.sp_root { --sp_ground: #eef3f3; --sp_surface: #fff; --sp_sunk: #f5f8f8; --sp_ink: #16211f; --sp_muted: #55707a; --sp_faint: #8a9a9f; --sp_line: #e3ebeb; --sp_line_strong: #c9d6d8; --sp_brand: #0f7777; --sp_brand_deep: #0f5e63; --sp_brand_wash: #eaf7f8; --sp_brand_ink: #0b3d40; --sp_ok: #1f8a5f; --sp_ok_wash: #eaf6f0; --sp_danger: #b8433a; --sp_danger_wash: #fbeeed; --sp_radius: 8px; --sp_shadow: 0 1px 2px rgba(22,33,31,.05), 0 10px 30px -18px rgba(22,33,31,.25);
  background: var(--sp_ground); color: var(--sp_ink); font-family: Roboto, 'Open Sans', 'Segoe UI', 'Helvetica Neue', Arial, sans-serif; font-size: 15px; line-height: 1.5; -webkit-font-smoothing: antialiased; }
.sp_root *, .sp_root *::before, .sp_root *::after { box-sizing: border-box; }
.sp_root a { color: var(--sp_brand); text-decoration: none; }
.sp_root a:hover { text-decoration: underline; }

/* hero */
.sp_hero { position: relative; overflow: hidden; background: linear-gradient(160deg, #0b3d40 0%, var(--sp_brand_deep) 55%, var(--sp_brand) 100%); color: #fff; padding: 64px 24px 120px; text-align: center; }
.sp_hero::before { content: ''; position: absolute; inset: 0; background: radial-gradient(600px 240px at 80% -10%, rgba(255,255,255,.14), transparent 70%), radial-gradient(500px 220px at 10% 110%, rgba(255,255,255,.10), transparent 70%); pointer-events: none; }
.sp_hero_inner { position: relative; max-width: 720px; margin: 0 auto; }
.sp_kicker { font-size: 12px; letter-spacing: 1.6px; text-transform: uppercase; color: #a9dfe2; font-weight: 500; }
.sp_hero h1 { font-family: 'Alegreya Sans', 'Helvetica Neue', Arial, sans-serif; font-weight: 900; font-size: 52px; line-height: 1.02; margin: 10px 0 12px; letter-spacing: -.5px; color: #fff; }
.sp_hero p { font-size: 17px; color: #d6eef0; margin: 0 auto; max-width: 520px; }
.sp_hero_meta { display: inline-flex; align-items: center; gap: 8px; margin-top: 22px; padding: 7px 14px; border: 1px solid rgba(255,255,255,.28); border-radius: 999px; font-size: 13px; color: #e6f5f6; background: rgba(255,255,255,.06); }
.sp_hero_meta .sp_dot { width: 8px; height: 8px; border-radius: 50%; background: #6ee7b7; box-shadow: 0 0 0 3px rgba(110,231,183,.25); }

/* layout */
.sp_wrap { max-width: 1080px; margin: -72px auto 0; padding: 0 20px 90px; position: relative; }
.sp_grid { display: grid; grid-template-columns: minmax(0,1fr) 340px; gap: 24px; align-items: start; }
.sp_card { background: var(--sp_surface); border: 1px solid var(--sp_line); border-radius: var(--sp_radius); box-shadow: var(--sp_shadow); }

/* form */
.sp_form { padding: 30px 32px 28px; }
.sp_form h2 { font-family: 'Alegreya Sans', 'Helvetica Neue', Arial, sans-serif; font-weight: 900; font-size: 27px; margin: 0 0 4px; color: var(--sp_brand_ink); line-height: 1.15; }
.sp_form_sub { color: var(--sp_muted); margin-bottom: 22px; }
.sp_label { font-size: 12.5px; font-weight: 500; color: var(--sp_muted); text-transform: uppercase; letter-spacing: .6px; margin: 18px 0 8px; }
.sp_form .sp_label:first-of-type { margin-top: 0; }

.sp_topics { display: flex; flex-wrap: wrap; gap: 8px; }
.sp_topic { display: inline-flex; align-items: center; gap: 7px; padding: 8px 13px; border: 1px solid var(--sp_line_strong); border-radius: 999px; background: var(--sp_surface); font-size: 14px; color: var(--sp_ink); cursor: pointer; user-select: none; transition: all .12s; }
.sp_topic i { color: var(--sp_faint); font-size: 14px; }
.sp_topic:hover { border-color: var(--sp_brand); }
.sp_topic.is_on { background: var(--sp_brand_wash); border-color: var(--sp_brand); color: var(--sp_brand_deep); font-weight: 500; }
.sp_topic.is_on i { color: var(--sp_brand); }

.sp_row2 { display: grid; grid-template-columns: minmax(0,1fr) minmax(0,1fr); gap: 14px; }
.sp_field { position: relative; }
.sp_field i { position: absolute; left: 13px; top: 50%; transform: translateY(-50%); color: var(--sp_faint); font-size: 15px; pointer-events: none; }
.sp_input { width: 100%; height: 46px; padding: 0 14px 0 40px; border: 1px solid var(--sp_line_strong); border-radius: 6px; background: var(--sp_sunk); font: inherit; color: var(--sp_ink); outline: none; box-shadow: none; transition: border-color .12s, box-shadow .12s, background .12s; }
.sp_input::placeholder { color: var(--sp_faint); }
.sp_input:focus { border-color: var(--sp_brand); background: #fff; box-shadow: 0 0 0 3px rgba(15,119,119,.14); }
.sp_input[readonly] { color: var(--sp_muted); cursor: default; }
textarea.sp_input { height: auto; min-height: 150px; padding: 12px 14px; resize: vertical; line-height: 1.5; }
.sp_hint { display: flex; justify-content: space-between; gap: 14px; font-size: 12.5px; color: var(--sp_faint); margin-top: 7px; }
.sp_hint span:last-child { white-space: nowrap; }

.sp_error { margin-top: 18px; padding: 11px 14px; border-radius: 6px; background: var(--sp_danger_wash); border: 1px solid #f0cdc9; color: var(--sp_danger); font-size: 14px; display: flex; gap: 9px; align-items: center; }
.sp_error.hide_me { display: none; }

.sp_actions { display: flex; align-items: center; gap: 16px; margin-top: 24px; flex-wrap: wrap; }
.sp_btn { display: inline-flex; align-items: center; gap: 9px; height: 46px; padding: 0 26px; border: 0; border-radius: 6px; background: var(--sp_brand); color: #fff; font: inherit; font-size: 15px; font-weight: 500; cursor: pointer; box-shadow: 0 4px 14px -6px rgba(15,119,119,.7); transition: background .12s, transform .08s; }
.sp_btn:hover { background: var(--sp_brand_deep); color: #fff; }
.sp_btn:active { transform: translateY(1px); }
.sp_btn[disabled] { opacity: .6; cursor: wait; }
.sp_privacy { font-size: 12.5px; color: var(--sp_faint); }
.sp_privacy i { margin-right: 4px; }

/* sent */
.sp_sent { padding: 48px 32px 44px; text-align: center; }
.sp_sent_ico { width: 68px; height: 68px; border-radius: 50%; background: var(--sp_ok_wash); color: var(--sp_ok); display: inline-flex; align-items: center; justify-content: center; font-size: 32px; margin-bottom: 16px; }
.sp_sent h2 { font-family: 'Alegreya Sans', 'Helvetica Neue', Arial, sans-serif; font-weight: 900; font-size: 30px; margin: 0 0 6px; color: var(--sp_brand_ink); }
.sp_sent p { color: var(--sp_muted); margin: 0 auto 22px; max-width: 420px; }
.sp_sent_ref { display: inline-block; font-size: 13px; color: var(--sp_muted); background: var(--sp_sunk); border: 1px solid var(--sp_line); border-radius: 6px; padding: 8px 14px; }
.sp_sent_ref b { color: var(--sp_ink); font-weight: 500; }
.sp_sent_links { margin-top: 22px; display: flex; gap: 18px; justify-content: center; font-size: 14px; }

/* rail */
.sp_rail { display: flex; flex-direction: column; gap: 16px; }
.sp_rail_card { padding: 20px 22px; }
.sp_rail_title { font-size: 12.5px; font-weight: 500; color: var(--sp_faint); text-transform: uppercase; letter-spacing: .6px; margin-bottom: 12px; }
.sp_way { display: flex; gap: 14px; align-items: flex-start; padding: 12px 0; border-top: 1px solid var(--sp_line); }
.sp_way:first-of-type { border-top: 0; padding-top: 0; }
.sp_way_ico { flex: 0 0 40px; width: 40px; height: 40px; border-radius: 9px; background: var(--sp_brand_wash); color: var(--sp_brand); display: flex; align-items: center; justify-content: center; font-size: 18px; }
.sp_way_body { min-width: 0; }
.sp_way_body b { display: block; font-weight: 500; font-size: 15px; }
.sp_way_body span { display: block; color: var(--sp_muted); font-size: 14px; }
.sp_way_body small { display: block; color: var(--sp_faint); font-size: 12.5px; margin-top: 3px; }
.sp_quick a { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 10px 0; border-top: 1px solid var(--sp_line); color: var(--sp_ink); font-size: 14.5px; }
.sp_quick a:first-of-type { border-top: 0; padding-top: 0; }
.sp_quick a:hover { color: var(--sp_brand_deep); text-decoration: none; }
.sp_quick a i.bi-chevron-right { color: var(--sp_faint); font-size: 12px; }
.sp_quick a span i { color: var(--sp_brand); width: 18px; margin-right: 4px; }

@media (max-width: 860px) {
  .sp_grid { grid-template-columns: minmax(0,1fr); }
  .sp_hero { padding: 48px 20px 100px; }
  .sp_hero h1 { font-size: 40px; }
}
@media (max-width: 520px) {
  .sp_form { padding: 22px 18px; }
  .sp_row2 { grid-template-columns: minmax(0,1fr); }
  .sp_hero h1 { font-size: 34px; }
}